Return Policy

Exchanges

At Wiley's Diamonds & Fine Jewelry, we want you to be completely satisfied with your purchase. That's why we offer a 15 day exchange period on most items. 

Please Note:

• Estate Items (50-60% off) and custom/specially ordered items are final sale - no exceptions.
• Items must be in like new condition with no alterations.
• We do not offer returns on any purchases.
• You may exchange an item or receive in store credit to use toward a future purchase or repair. 

Gift Returns

Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.

Custom and Special Order Items

Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.

If you have questions, please don't hesitate to contact us at:
Wiley's Diamonds & Fine Jewelry

Wiley's Diamonds & Fine Jewelry
2251 Brown Street
Suite 102
Waxahachie, TX 75165

Wiley's Diamonds & Fine Jewelry wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.